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Home Response

Home Response is a two-year trial, part of London’s Energy for Londoners programme, which will test flexible energy solutions in around 160 London homes. This includes using solar panels with battery storage technology and electricity for heating water.

Project-on-a-Page summary

Project data

Start date: 01/01/2019
End date: 01/03/2021
Budget: Funded by the Department of Business, Energy and Industrial Strategy (BEIS)

The Mayor wants to make London a zero-carbon city by 2050. To do this, we need to find new ways to heat and power London’s homes and workplaces. Home Response will see 160 households installed with flexible energy technology, including battery storage and electric hot water heaters, to allow home owners to access the fast-growing flexibility market and save money by using low-carbon energy.

The programme will:

  • Enable householders to learn new ways to use and store energy
  • Offer energy advice and benefits checks
  • Help with energy tariff reviews and switching
  • Advise customers on basic energy efficiency measures (like LED bulbs)
  • Help households applying for energy efficiency grants and schemes

Once households have joined the scheme, project partners Moixa will sell the energy generated, collect payments from network operators, and send households their share of the benefits.

Home Response will help to encourage demand from more homes and businesses for smarter, more flexible approaches to using and storing electricity. Following the completion of the trial, participants will be able to continually receive the benefits of their new energy-efficiency devices. This will mainly be through savings in their home energy bills.

We are working with people from various backgrounds to deploy stored energy smartly, creating a more resilient grid, saving money for our customers and continuing the great strides we’ve made at the forefront of decarbonisation.

Empowering communities to access the benefits of flexibility can also help create a more robust, resilient grid. Be it through solar powered hot water, transportation, or batteries, domestic users are perfectly poised to provide the necessary flexibility to help the grid further decarbonise. In fact, we predict that 28% of total energy flexibility will be procured from domestic customers in the future.


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